Web Resources at Arbor

Not looking for self-help technology support? Here are other websites serving the SAU community.

SAU Home: The primary source of information on SAU's academic and co-curricular programs.

MySAU portal: A one-stop shop for community members to access SAU services and resources.

OAT: Office of Academic Technology site for technology-related teaching resources.

Contact Technology Services

If you're ready for a little more interactive support, we're ready to help. There are three ways to contact us:

1. Call from any SAU campus at x1234

2. Call toll free at 877-728-9880

Monday through Friday 8AM to 7PM

Saturday 8 AM to Noon

Help Desk Services

The Technology Services Help Desk provides technical assistance to the students, faculty and staff of Spring Arbor University. The Help Desk is open from 8 AM to 7 PM Monday through Friday and 9 AM to 12 PM on Saturday and can be reached by the following methods:

On-campus phone: x1234

Off-campus phone: 750-1234

Toll-free phone: 877-728-9880

Email: helpdesk@arbor.edu

The team supports all University-installed software and hardware including, but not limited to, the following list:

Operating Systems

Microsoft Windows XP

Apple OSX Leopard

Hardware

Lenovo desktop and notebook computers

Apple desktop and notebook computers

Cisco Systems IP Telephones

Internet Browsers

Microsoft Internet Explorer 7.0 or later for PC

Mozilla Firefox 2.0 or later for Mac and PC

Apple Safari 3.0 or later for Mac

Productivity Suites

Microsoft Office 2003 for Windows

Microsoft Office 2004 for Mac

Technology Services also provides support for several specialized software applications specific to SAU. For questions on support, please call the help desk for more information.